Last Updated: Jan 5th, 2024
This Privacy Policy explains how We collect, store, use, and disclose information. This Privacy Policy applies to Our Website and Our corporate activities, collectively referred to as Our services ("Services"). By using Our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Privacy Policy.
For the purposes of this Privacy Policy:
Your acceptance of this privacy policy
By accessing or using Our Services, you agree to be bound by the Privacy Policy. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding Our privacy practices with respect to the Services. If you do not agree to all provisions of this Privacy Policy, you may not access or use the Services. Further, you acknowledge that this Privacy Policy is part of Our Terms of Service at https://hd-chart.com/terms and is incorporated therein by reference.
Principles of Personal Data processing
We are committed to protecting the privacy and security of Personal Data entrusted to Us by Users. In order to ensure transparency and compliance with applicable data protection laws and regulations, we adhere to the following principles of personal data processing:
It is important to note that these principles guide Our approach to Personal Data processing, and We continuously review and update Our practices to ensure ongoing compliance with evolving legal and regulatory requirements.
Types of collected personal information while using Our Service
We may ask You to provide Us with certain personally identifiable information that can be used to contact, identify You, creating and maintaining your account. Information you may provide includes Your name, email, mobile number, Facebook or Apple username, birth date, place of birth, and time of birth, address and login or account name. If you purchase Our Services or products, you may provide Your credit or debit card information. Company uses third parties to process payments – We do not collect or store credit card information. If you provide Your phone number, We may send a few kinds of transactional text messages directly relating to Your use of Your Services, like confirming Your account and resetting Your password. By providing Your mobile phone number, you expressly consent to receive this type of transactional text messages from us at that number. Third-party data and message fees may apply.
Cookies and information collected automatically from devices
When you access Our Services, We may automatically collect information that is linked to Your computer, phone, or other device, including information related to Your behavior and activity while interacting with us, such as Your IP address, operating system and version, local time zone, date, time, and activity of Your request, device type (e.g. desktop, laptop, tablet, phone, etc.), device manufacturer, screen size, and language preference. In order to guarantee an optimal level of usability and performance and to ensure relevance of promoted services, the Company uses cookies and similar technologies (as SDK) in order to track the interaction of Users with the Website. This section explains the different types of cookies that may be set when the User uses the Website, helping to understand and manage them as he/she wishes. A cookie is a small file that is stored locally at the User's technical device as soon as the Website is visited. Cookies function by saving particular sets of data, such as, for example, the User's language selection. Should the User visit the Website again later, a cookie will transmit this data back. The cookies don't store personal information like the User's name or address. Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that We immediately become aware of your identity. The use of cookies primarily serves the purpose of making Your use of our Website more pleasant for You. Below is information about how the Company uses Users' cookies:
Within the scope of the GDPR, the data processed by cookies for the aforementioned purposes is justified in order to protect Our legitimate interests and those of third parties pursuant to Article 6 (1)(f). Most browsers and devices automatically accept cookies. However, You can configure Your browser or device so that no cookies are stored on or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to the fact that You cannot use all functions of the Website.
Basis and purposes of the data processing
In general, We use the information We collect to provide you with the best possible Services, and continually improve them over time. We use following legal bases when processing Your Personal Data (each legal basis is followed by respective purposes for the processing of Your Personal Data):
How We share information
Company does not sell Your personal information to third parties, nor do We disclose personal information to third parties for direct marketing purposes. We take Your privacy seriously, and may disclose Personal Data only as follows:
The list of authorized business partners is following:
We store personal information about You on our servers in the EU. However, as part of Our Business partners is outside EEA, Your personal information may be processed by recipients outside of the EEA (namely in the US), which is not subject to an adequacy decision by the European Commission and which does not provide for the same level of data protection as in the EEA. In this event, We will ensure that the recipient of Your personal information offers an adequate level of protection, for instance by entering into Standard Contractual Clauses for the transfer of data as approved by the European Commission (Article 46 GDPR), your explicit consent to such international data transfers or based on the performance of the contract. This way, if We transfer Personal Data collected from Users located within the EU to a third-party acting as a data processor, such third-party processes Your personal information in a manner consistent with the GDPR.
Protecting Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information. If you are 16 or older, but have not reached your jurisdiction's age of majority (such that you are able to enter a contract), you should only use the Service with permission from your parent or guardian. In accordance with California law, minors under the age of eighteen (18) residing in California may remove, or request and obtain the removal of, content and information that they share on the Websites or the App. To remove or to request and obtain the removal of such content and information, the User must email [email protected]. Users should be aware that removing content and information posted by a minor does not ensure complete or comprehensive erasure of content or information posted on Our Services.
Links to third-party Websites
When you use Our Services, you may be directed to other Websites and applications that are beyond Our control. We may also allow third-party Websites or applications to link to the Services. We are not responsible for the privacy practices of any third parties or the content of linked Websites and applications, but We do encourage you to read the applicable privacy policies and terms and conditions of such parties, Websites, and applications. This Privacy Policy only applies to the Services.
How We secure and retain information
We have implemented reasonable technical and organizational precautions to protect the confidentiality, security and integrity of Your personal information from accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access. We cannot guarantee the security of information transmitted to us over the internet. We will retain Your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your rights
Depending on Your location, You may have the following data protection rights. To exercise any of them see specific instructions below or contact us using the contact details provided in this Privacy Policy.
Changes to this privacy policy
We may update or modify this Privacy Policy from time to time and will alert you that changes have been made by indicating on the Privacy Policy the date it was last updated at the top of this Privacy Policy, prominently posting an announcement of the changes on Our Services, or by sending you a written communication using the contact information you provided us prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy if they use Our Website, App, and Services after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with the Company's current practices.
Privacy Notice for California residents
Privacy Notice for California Residents (this "Privacy Notice") supplements the information contained in the Company's Privacy Policy and applies solely to all Users who reside in the State of California. We adopt this Privacy Notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and any terms defined in the CCPA have the same meaning when used in this Privacy Notice. All capitalized terms not herein defined will have the meaning set forth in Company's Privacy Policy. In case on any inconsistencies with Company's Privacy Policy, this Privacy Notice shall prevail.
INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). In particular, we have collected the following categories of personal information from our Users within the last twelve (12) months:
A. Identifiers.
Examples: A unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers.
B. Commercial information.
Examples: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
C. Internet or other similar network activity.
Examples: Browsing history, search history, information on a User's interaction with an App, Website or advertisement.
D. Geolocation data.
Examples: Physical location or movements.
Personal information does not include:
(i) Publicly available information from government records,
(ii) De-identified or aggregated User information,
(iii) Information excluded from the CCPA's scope, like:
i. health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
ii. personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
(i) Directly from clients or their agents. For example, from information clients provide to Us related to the Services for which they engage Us.
(ii) Directly from You when you provide it to Us. For example, if you share your name and contact information to ask a question about Website or App.
(iii) Indirectly from You. For example, from observing your actions on Website.
(iv) From third parties, for example, our service providers.
USE OF PERSONAL INFORMATION
We may use or disclose the personal information we collect for one or more of the following purposes:
(i) To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about Website, app or product we will use that personal information to respond to your inquiry.
(ii) To provide, support, personalize and develop Our Services.
(iii) To process Your requests and respond to Your inquiries, including to investigate and address Your concerns and monitor and improve Our responses.
(iv) To notify You about changes to Website, App or any products or Services We offer or provide through it.
(v) To notify You about changes to Our policies and/or User agreements.
(vi) To maintain a record of Our dealings with You.
(vii) To understand and analyze the usage trends and preferences of Users, to improve the Website, the App and other products and to develop new features, and functionality.
(viii) To contact You for administrative and information purposes - this may include providing customer service or sending communications, including changes to our terms of use.
(ix) To engage features of third party social networks.
(x) For testing, research, analytics and product development.
(xi) To help maintain the safety, security, and integrity of Website and App, and our databases, other technology assets and business.
(xii) To diagnose or fix technological problems in relation to Website and App.
(xiii) To carry out our obligations and enforce our rights arising from any contracts entered into between You and Us.
(xiv) To respond to law enforcement requests and as required by applicable law, court order or governmental regulations.
(xv) To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us is among the assets transferred.
(xvi) As described to you when collecting your personal information or as otherwise set forth in the CCPA.
SHARING PERSONAL INFORMATION
We may disclose Your personal information to a third party for a business purpose. When We disclose personal information for a business purpose, We enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: Commercial Information
Category F: Internet or other similar network activity
Category G: Geolocation data.
We disclose your personal information for a business purpose to the following categories of third parties:
(i) Our affiliates.
(ii) Service providers.
(iii) Third parties to whom You or Your agents authorize us to disclose your personal information in connection with products or services we provide to you.
(iv) Law enforcement bodies and courts.
We share Your personal information for the following general purposes:
(i) Service Providers: We may disclose personal information to third-party service providers that assist us with our operations. For example, analytics, log management, payment processing and data storage and processing services.
(ii) Protecting Our Rights: We may disclose personal information to third parties if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.
(iii) Corporate Transaction: Personal information may be disclosed as part of a corporate transaction, such as a merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of our business assets.
In the preceding twelve (12) months, we have not sold any personal information.
YOUR RIGHTS AND CHOICES
The CCPA provides Users (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Access to Specific Information and Data Portability Rights. You have the right to request that We disclose certain information to You about Our collection and use of Your personal information over the past 12 months. Once we receive and confirm your verifiable User request (see Exercising Access, Data Portability, and Deletion Rights Section), We will disclose to You:
(i) The categories of personal information we collected about You.
(ii) The categories of sources for the personal information We collected about You.
(iii) Our business or commercial purpose for collecting that personal information.
(iv) The categories of third parties with whom we share that personal information.
(v) The specific pieces of personal information we collected about You (also called a data portability request).
(vi) If We disclosed Your personal information for a business purpose, a list with disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that We delete any of Your personal information that We collected from You and retained, subject to certain exceptions. Once We receive and confirm Your verifiable User request (see Exercising Access, Data Portability, and Deletion Rights Section), We will delete (and direct our service providers to delete) Your personal information from Our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our service provider(s) to:
(i) Complete the transaction for which We collected the personal information, Service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You or otherwise perform Our contract with you.
(ii) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
(iii) Debug products to identify and repair errors that impair existing intended functionality.
(iv) Exercise free speech, ensure the right of another User to exercise their free speech rights, or exercise another right provided for by law.
(v) Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
(vi) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
(vii) Enable solely internal uses that are reasonably aligned with User expectations based on Your relationship with Us.
(viii) Comply with a legal obligation.
(ix) Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
To exercise the access, data portability and deletion rights described above, please submit a verifiable User request to Us by emailing us at [email protected]. Only You, or someone legally authorized to act on Your behalf, may make a verifiable User request related to Your personal information. You may also make a verifiable User request on behalf of Your minor child. You may only make a verifiable User request for access or data portability twice within a 12-month period. The verifiable User request must:
(i) Provide sufficient information that allows Us to reasonably verify You are the person about whom we collected personal information or an authorized representative;
(ii) Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.
We cannot respond to Your request or provide You with personal information if We cannot verify Your identity or authority to make the request and confirm the personal information relates to You. We will only use personal information provided in a verifiable User request to verify the requestor's identity or authority to make the request.
Response Timing and Format. We endeavor to respond to a verifiable User request within forty-five (45) days of its receipt. If We require more time (up to 90 days), We will inform You of the reason and extension period in writing. Any disclosures We provide will only cover the 12-month period preceding the verifiable User request's receipt. The response We provide will also explain the reasons We cannot comply with a request, if applicable. For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to Your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell You why we made that decision and provide You with a cost estimate before completing Your request.
Personal Information Sales Opt-Out and Opt-In Rights.
If you are a California resident and 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of Users we actually know are less than 16 years of age. Users who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a variable notice to [email protected]. Once You make an opt-out request, We will wait at least twelve (12) months before asking You to reauthorize personal information sales.
NON-DISCRIMINATION
We will not discriminate against You for exercising any of your CCPA rights. Unless permitted by the CCPA, We will not:
(i) Deny you Services.
(ii) Charge you different prices or rates for Services, including through granting discounts or other benefits, or imposing penalties.
(iii) Provide You a different level or quality of Services.
(iv) Suggest that You may receive a different price or rate for Services or a different level or quality of Services.
CHANGES TO OUR PRIVACY NOTICE
We reserve the right to amend this Privacy Notice at Our discretion and at any time. When We make changes to this Privacy Notice, we will post the updated Privacy Notice on Website and update the Privacy Notice's effective date. Your continued use of Services following the posting of changes constitutes Your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy and Privacy Notice, You can contact us by email: [email protected]